Customer support

Privacy

If you have any questions regarding the Privacy Policy of Gaga4gogo, you can contact us by sending an email to info@gaga4gogo.com. Our customer service will further answer any questions you may have on your personal information we have stored, or assist you in modifying your personal information. This page will provide you with the latest information should our Privacy Policy be subject to an amendment (latest updates 21.06.2016)

Privacy Policy

Gaga4gogo.com respects the privacy of all users of her site and is committed to respecting and providing the information you provide us. We use your information to process your order as smoothly as possible. We will not use your personal information unless we have your permission. Gaga4gogo will not sell your personal information to third parties other than those third parties involved in processing your order. Gaga4gogo uses the collected information to provide her customers with the following services:

* When you order products we need your name, email address, delivery address and billing information in order to process your order and to inform on you how your order is proceeding.

* To make shopping at Gaga4gogo an enjoyable experience we, with your permission, will collect and store your personal information, details of your order and the use of our services. This allows us to personalize the website and provide you with personalized offers that may be of interest to you. All our product's are original and handmade.

* With your permission we will use your personal information to inform you on the development of our website and update you on special offers and promotions. Should you no longer be interested in this service you can let us know by sending an email to customer@gaga4gogo.com or info@gaga4gogo.com

* On registering an account with Gaga4gogo we secure your information on a Secure Server. The type of personal information you provide us includes your name, address, telephone number, email address, delivery address and billing information. This enables you to place subsequent orders without having to enter this information again.

* Gathering information on the use of our site and the feedback we receive from visitors helps us in further developing and improving our website.

* When you respond to a promotion or competition we will ask you to supply us with your name, address and email address. This information will be used to implement the promotion, announce the prize winners, and to measure the response of our marketing activities. We will not sell your personal information. Gaga4gogo will not sell your personal information to third parties other than those third parties involved in processing your order. Your personal information is safe with Gaga4gogo. We value the trust you place in us and will therefore maintain the utmost security in handling your information. For technical and operational purposes it may be necessary to relay your data to servers that we partner with. Your information however will be secure and handled confidentially at all times.

Cookies

A cookie is a small data file transferred by a website to your computer's hard drive. Gaga4gogo sends cookies in order to identify you when next visiting our website. Cookies give us access to information on the use of our services and how to improves and adjust our services to meet the needs of our visitors. Our cookies give us access to your identity. You can adjust your cookie preference in your browser if you don't want to receive cookies when shopping at Gaga4gogo.

General Terms and Conditions

When you place an order through www.davidsimkanic.com you agree to be bound by the terms and conditions of Gaga4gogo company. See our Gaga4gogo general terms and conditions. 

more info:

Registered Company Number Kvk-65370724.(Incorporated in Netherlands 01.09.2010)

International ABN AMRO -Bank Account Number: 503116912,

IBAN:NL08ABNA0503116912,

BIC:ABNANL2A

We recommend you print out a copy of these terms and conditions for your future reference. If you have any questions regarding the GAGA4GOGO website please contact us on +31 (0) 20 8464623, email us at customer@gaga4gogo.com or info@gaga4gogo.com .

DELIVERY AND POSTAGE Christmas

Whilst we will make every effort to ensure orders placed before the specified dates arrive with you in time for Christmas we cannot be held responsible for delays outside of our control (e.g. incorrect or incomplete delivery details and courier or postal delays). In the event of any problems with your order we will contact you as soon as possible, max. from 1-7 working days. Christmas can be a busy period for most people, and we are no exception. Consequently, it may take us slightly longer to process your order than at other times of year. To ensure you receive your goods before Christmas, please place your order at least 2-3 weeks before Christmas. Delivery Kindly refer to our Shipment Calculation for the cost of delivery.

 

RETURNS POLICY

 

Please follow the below process for returning your parcel to us when using the Post Office.

 

  • Re-pack the item in its original packaging with labels and tags still attached.

  • Cover your address label with the Gaga4gogo.com address label found on the bottom right of your delivery note.

  • Return the package by using the Post Office counters and obtain proof of postage from the Post Office. Please do not post the package through the post box without obtaining a certificate of posting.

  • Keep your certificate of postage safe as you will need this as your proof of return.

 

CHRISTMAS RETURNS :
We're giving you more time to return items over the festive period! Orders placed from 29 November 2016 can now be returned up until 5 January 2017. All other parts to our Returns Policy remain the same.

 

Gaga4gogo company

Director David  Simkanic

Danzigerbocht 23

1013AM Amsterdam

The Netherlands

 

 

  • White Facebook Icon
  • White Twitter Icon